The legal stuff

Effective Date: 7th September 2026

1. Introduction

These Membership Terms apply when you join and use Morvallo membership.

Morvallo is operated by [LEGAL COMPANY NAME], trading as Morvallo (“we,” “us,” or “our”).

By becoming a member, you agree to these Membership Terms.

These terms should be read alongside our Privacy Policy, Cookie Policy and any separate terms that apply to an individual Morvallo offer.

2. About Morvallo Membership

Morvallo brings UK households together to create greater collective buying power.

We use the strength of the member network to:

• identify relevant household savings opportunities
• work with selected partner businesses
• negotiate offers for members
• make those offers available to eligible members
• reduce the time and effort members would otherwise spend searching and comparing independently

Membership gives you access to the Morvallo network and the opportunity to explore offers made available through it.

Membership does not guarantee any particular saving, offer or result.

3. Eligibility

To become a Morvallo member, you must:

• be aged 18 or over
• live in the UK
• join for personal or household purposes rather than primarily for business purchasing
• provide accurate and current information
• accept these Membership Terms

By joining Morvallo, you confirm that you meet these requirements.

4. Individual Membership

Membership belongs to the individual who joins Morvallo.

More than one eligible adult living at the same address may become a member.

Your membership:

• is personal to you
• cannot be transferred or sold
• should not be used by another person

If your name, address or contact details change, you should contact us so that your membership record can be updated.

Email: info@morvallo.com

5. Joining Morvallo

You can apply for membership through the Morvallo website.

We may ask you to provide information including:

• your name
• email address
• mobile number
• postal address
• postcode
• confirmation that you accept these Membership Terms
• your marketing preferences

You must provide accurate and current information when joining.

Following successful registration, you will receive a unique Morvallo membership number.

You should keep your membership number safe, as it may be required when registering for or accessing certain offers.

6. Accepting or Refusing Membership

Morvallo may refuse a membership application where reasonably necessary.

This may include circumstances where:

• information provided is false or misleading
• eligibility requirements are not met
• fraudulent or abusive activity is suspected
• membership is being used for purposes outside the intended personal or household use
• there has been previous misuse of Morvallo membership or offers

We do not have to accept an application where there is a reasonable basis not to do so.

7. Membership Cost

Morvallo membership is currently free.

There is no membership or subscription fee to access Morvallo membership under these terms.

Morvallo may introduce optional paid products or services in future.

If the basis of Morvallo membership itself changes materially, we will provide appropriate information before any payment obligation applies.

We will not automatically charge you for membership without your agreement.

8. Duration of Membership

Membership continues until:

• you cancel it
• we suspend or terminate it in accordance with these terms
• Morvallo stops providing the membership service

There is currently no fixed membership expiry date.

9. Cancelling Your Membership

You can cancel your membership at any time.

To cancel, contact:

Email: info@morvallo.com

Cancelling your Morvallo membership does not automatically cancel any separate contract you have already entered into with a Morvallo partner.

You should contact the relevant partner directly regarding any existing purchase, service, cancellation or refund.

10. Suspension or Termination by Morvallo

We may suspend or terminate your membership where reasonably necessary.

This may include where:

• you provide false or misleading information
• you misuse your membership number
• you misuse a Morvallo offer
• you attempt to obtain an offer you are not eligible for
• you act fraudulently
• you use Morvallo for unlawful purposes
• you behave abusively towards Morvallo, its staff or partners
• you materially breach these Membership Terms
• continued membership could expose Morvallo, a partner or another member to legal, financial, security or reputational risk

Where appropriate, we may contact you before taking action.

In serious cases, we may suspend or terminate membership immediately.

11. Morvallo Offers

Morvallo works with selected partner businesses to identify and negotiate opportunities that may provide better value for members.

Offers may relate to areas including:

• energy
• broadband
• furniture
• home improvements
• household services
• other products and services connected to home life

The types of offers available may change over time.

12. Different Types of Offer

Morvallo offers may work in different ways.

Some offers may require a minimum level of member interest before they can proceed.

Other offers may already be agreed with a partner and be available immediately to eligible members.

The relevant offer page will explain how that particular offer works.

13. Offers Requiring Member Interest

For some offers, Morvallo may invite members to register their interest before the offer can be confirmed.

This may be used to:

• understand member demand
• demonstrate demand to a partner
• support negotiation
• establish whether a proposed offer is commercially viable

Once sufficient interest has been received, Morvallo and the relevant partner may decide whether the offer can proceed.

Reaching a stated minimum level of interest does not guarantee that an offer will proceed.

14. Registering Interest Is Not a Purchase

Unless the individual offer clearly states otherwise, registering interest in a Morvallo offer:

• does not commit you to purchasing anything
• does not create a contract to buy
• does not require you to proceed if the offer becomes available
• does not create a contract between you and Morvallo for the underlying product or service

Registering interest simply indicates that you may be interested in the offer if it proceeds.

If a future offer requires a different type of commitment, this will be explained clearly in that offer’s specific terms before you make that commitment.

15. Offer Status

Morvallo may use offer statuses including:

• Open for sign-ups
• Deal confirmed
• Offer now live
• Expired

The status shown on the relevant offer page is intended to help members understand where the offer is in its current lifecycle.

16. Offers Are Not Guaranteed

Morvallo cannot guarantee that an offer will proceed or remain available.

An offer may be withdrawn, delayed, changed in availability or not proceed because, for example:

• insufficient member interest is received
• the partner withdraws
• availability changes
• commercial arrangements cannot be agreed or maintained
• supply becomes unavailable
• a legal, regulatory or compliance issue arises
• Morvallo decides that continuing with the offer is no longer appropriate

Where reasonably practical, we will update the relevant offer status or notify affected members.

No compensation is payable simply because an offer does not proceed.

17. Offer Availability and Eligibility

Offers may be subject to:

• geographical restrictions
• eligibility criteria
• limited availability
• expiry dates
• product or service requirements
• partner approval
• other offer-specific conditions

Being a Morvallo member does not automatically mean that you will qualify for every offer.

You are responsible for checking the terms that apply to an individual offer before proceeding.

18. Individual Offer Terms

Each Morvallo offer may be subject to separate terms and conditions.

These may include information about:

• eligibility
• availability
• expiry
• exclusions
• pricing
• the saving or benefit
• how to access the offer
• partner-specific requirements

Where the terms of an individual offer differ from these Membership Terms in relation to that offer, the specific offer terms will apply to the offer itself.

19. Your Contract Is With the Partner

Morvallo provides access to partner opportunities but does not itself supply the underlying products or services.

Unless expressly stated otherwise, when you decide to purchase or take up a product or service through a Morvallo offer, your contract is with the relevant partner business.

The partner is responsible for matters including:

• the product or service supplied
• pricing
• payment
• contractual terms
• delivery
• fulfilment
• cancellations
• refunds
• warranties
• customer service
• legal and regulatory obligations

Morvallo is not a party to that contract.

20. Partner Selection

Morvallo reviews businesses before accepting them as partners.

Our intention is to work with businesses that meet appropriate standards of:

• quality
• credibility
• communication
• conduct
• genuine member value

However, acceptance as a Morvallo partner does not amount to a guarantee or endorsement of every product, service or activity offered by that business.

21. Commercial Relationships With Partners

Morvallo may receive commission, referral fees or other payments from partner businesses when members access or take up certain offers.

These commercial arrangements help support the Morvallo service and allow membership to remain free.

Where relevant, additional commercial information may be provided within the individual offer terms.

22. Information Shared With Partners

Where you register interest in or apply for an offer, Morvallo may share information with the relevant partner where this is reasonably necessary to administer, assess or fulfil the offer.

This may include:

• your name
• email address
• telephone number where required
• Morvallo membership number
• postcode or location where relevant
• eligibility information
• confirmation that you have registered for a particular offer

Further information about how personal information is used is available in our Privacy Policy.

23. Marketing and Communications

As a member, we may send you service communications relating to:

• your membership
• your membership number
• offers you have registered for
• important changes to Morvallo
• changes to these Membership Terms
• administrative or security matters

These communications are separate from optional marketing.

You do not have to agree to receive marketing in order to become or remain a Morvallo member.

Where you have provided the appropriate permission, we may send marketing by email, SMS, WhatsApp or other communication methods.

You can opt out of marketing at any time without cancelling your membership.

24. Your Responsibilities

As a Morvallo member, you agree to:

• provide accurate and current information
• keep your membership details up to date
• keep your membership number secure
• use membership only for personal or household purposes
• check individual offer terms before proceeding
• provide accurate eligibility information
• use Morvallo and its offers lawfully
• not misuse, manipulate or attempt to circumvent offer restrictions

You are responsible for deciding whether an individual offer is suitable for your household.

25. What Morvallo Does Not Guarantee

Morvallo does not guarantee:

• that every offer represents the cheapest option available elsewhere
• that every member will make a saving
• that a particular level of saving will be achieved
• that every offer will proceed
• that an offer will remain available
• that you will qualify for an offer
• that a partner will accept your application
• that a partner product or service will meet your individual needs

Morvallo aims to identify worthwhile opportunities, but members remain responsible for deciding whether an offer is right for them.

26. Our Responsibility

Nothing in these Membership Terms excludes or limits liability where doing so would be unlawful.

Subject to this, Morvallo is not responsible for losses arising solely from:

• the acts or omissions of a partner
• a partner product or service
• the withdrawal or expiry of an offer
• a member failing to meet eligibility requirements
• a partner refusing an application
• third-party systems or websites
• circumstances outside Morvallo’s reasonable control

Nothing in these terms affects any statutory rights that cannot lawfully be excluded.

27. Complaints About a Partner

Complaints relating to a product or service supplied by a Morvallo partner should normally be raised directly with that partner.

The partner is responsible for handling complaints about its own:

• products
• services
• fulfilment
• delivery
• cancellations
• refunds
• warranties
• customer service

Morvallo is not responsible for resolving disputes between a member and a partner.

28. Complaints About Morvallo

If your complaint relates to Morvallo itself, please contact:

Email: info@morvallo.com

We will review the matter and respond as appropriate.

29. Changes to These Membership Terms

We may update these Membership Terms from time to time to reflect changes to:

• Morvallo membership
• how offers operate
• our systems or services
• legal or regulatory requirements

The latest version will always be available on the Morvallo website.

Where a change materially affects existing members, we may also provide notice by email or another appropriate communication method.

Changes will take effect from the date stated in the updated terms.

30. Ending or Changing the Morvallo Service

We may change, suspend or discontinue parts of Morvallo or the membership service where reasonably necessary.

If Morvallo membership is discontinued entirely, we will take reasonable steps to notify active members.

This does not affect any separate contract you may already have entered into with a Morvallo partner.

31. Governing Law

These Membership Terms are governed by the laws of England and Wales.

If you are a consumer living in Scotland or Northern Ireland, you may also benefit from mandatory rights available under the law that applies where you live.

32. Contact Information

If you have any questions about these Membership Terms, please contact us at:

Email: info@morvallo.com

Legal company name: [LEGAL COMPANY NAME]

Registered office: [REGISTERED OFFICE]

Company number: [COMPANY NUMBER]