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If you have a general question, need help finding the right information or want to contact the Morvallo team, send us a message using the form and we’ll get back to you.

For questions specifically about membership, offers or your Morvallo membership number, you may find the answer more quickly in our Membership FAQs below.

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FAQs

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Joining Morvallo is simple, but it’s still worth knowing how everything works. From membership and offers to your membership number and personal information, you’ll find the most common questions answered below.

Yes. Morvallo membership is completely free, with no joining fee or subscription charge.

Morvallo membership is available to UK residents aged 18 or over. You’ll need to provide the required details when joining so your membership can be created and managed.

Once your membership has been created, you’ll receive your unique Morvallo membership number by email. You may need this when registering your interest in member offers.

No. You choose which offers are relevant to your household. There is no obligation to register your interest in or take up any offer.

Morvallo works with partners to make relevant offers available to members. Each offer will explain what is available, any eligibility requirements and what you need to do next.

If you’ve chosen to receive marketing communications, Morvallo may contact you about new offers and relevant updates in line with your communication preferences.

You can also visit the Offers section of the website at any time to see what is currently available.

No. Some offers may be available immediately, while others may depend on enough Morvallo members registering their interest first.

The current status of each offer will be shown clearly on the relevant offer page.

Your membership number is the unique reference linked to your Morvallo membership.

You may be asked for it when registering your interest in offers so Morvallo can confirm your membership.

What happens next depends on the offer.

For some offers, registering your interest may contribute towards the number of members needed before the offer can go live. The individual offer page will explain the relevant process and next steps.

Morvallo uses your personal information to manage your membership, communicate with you and support access to relevant member offers.

Full details are available in the Privacy Policy.

Yes. You can request to end your Morvallo membership at any time. Further information is available in the Membership Terms.

Your information will only be handled in accordance with Morvallo’s Privacy Policy.

Where information needs to be shared in connection with a specific offer, the relevant details will be explained as part of that offer journey.